bb45 Privacy
Policy

Data We Collect

bb45 collects personal data through several channels: directly from you when you register an account or contact support, automatically when you interact with the bb45.club website, and from third-party payment processors when you make a deposit or withdrawal. Below is a structured summary of the categories of personal data we collect and the specific data points within each category.

bb45 does not collect data that is not necessary for the purposes outlined in this Privacy Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond the selfie used for age and identity verification), or health data — unless you voluntarily disclose such information during a responsible gaming self-exclusion process, in which case it is treated with the highest level of confidentiality.

How We Use Your Data

bb45 processes your personal data only for clearly defined, legitimate purposes. We do not use your data for purposes incompatible with those listed at the time of collection. The following table sets out each processing purpose, the legal basis on which bb45 relies to process your data for that purpose, and the categories of data involved.

Where bb45 relies on your consent as the legal basis for processing (primarily for personalised marketing and promotional notifications), you have the right to withdraw that consent at any time by contacting [email protected] or updating your account notification preferences. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.

bb45 may conduct automated decision-making or profiling in limited circumstances — specifically in the context of fraud detection and responsible gaming monitoring. Where automated processing produces a decision that significantly affects you (such as account suspension), you have the right to request a manual review of that decision by contacting our support team.

Data Sharing & Third Parties

bb45 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary to fulfil the stated purpose.

• Payment processors: When you make a deposit or request a withdrawal, your financial data is transmitted to the relevant payment provider (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank) solely to complete the transaction. Each payment processor operates under its own privacy policy and regulatory obligations.
• Game providers: When you launch a game supplied by a third-party provider such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, a session identifier and certain technical data may be shared with that provider to enable gameplay. Game providers are contractually prohibited from using this data for any purpose other than facilitating your game session.
• Identity verification providers: bb45 uses third-party KYC service providers to assist with age and identity verification. These providers process your identity documents under strict data processing agreements and are prohibited from retaining your data beyond the period necessary to complete verification.
• Analytics and platform infrastructure providers: bb45 uses technical service providers to maintain platform infrastructure, monitor uptime, and analyse aggregate usage patterns. These providers act as data processors under instruction from bb45 and do not have independent rights over your data.
• Legal and regulatory authorities: bb45 may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by a valid legal order or where disclosure is necessary to prevent or report suspected criminal activity, including fraud and money laundering.

All third parties with whom bb45 shares personal data are required to maintain appropriate technical and organisational security measures to protect your data, and to process it only for the purposes for which it was shared. bb45 remains responsible for ensuring that any such sharing complies with applicable data protection principles.

Cookies & Tracking

The bb45.club website uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your login session, and to understand how users navigate the site. A cookie is a small text file stored on your device by your web browser when you visit a website. Cookies do not contain executable code and cannot be used to access other data on your device.

bb45 uses the following categories of cookies:

bb45 does not use third-party advertising cookies or cross-site tracking pixels. You will not be tracked across other websites for the purpose of serving targeted advertisements based on your bb45 activity.

You can manage or delete cookies through your web browser settings at any time. Most browsers allow you to block all cookies, block only third-party cookies, or clear cookies that have already been set. Please note that disabling strictly necessary or security cookies will prevent the bb45 platform from functioning correctly and may cause your login session to fail. Refer to your browser's help documentation for instructions on managing cookies.

Data Retention

bb45 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The retention periods applied to each data category are as follows:

At the end of the applicable retention period, bb45 will securely delete or anonymise your personal data so that it can no longer be associated with you as an identifiable individual. Anonymised aggregate data (for example, platform-wide statistics with no individual identifiers) may be retained indefinitely for business analysis purposes.

Where you request deletion of your account and associated data before the end of the standard retention period, bb45 will delete all data that we are not legally required to retain. Data that must be retained for AML, KYC, or financial record-keeping purposes will be held for the legally required period even after your account is closed, but will not be used for any other purpose during that time.

Data Security

bb45 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our key security measures include:

• 256-bit SSL/TLS encryption: All data transmitted between your browser or mobile device and the bb45.club servers is encrypted using industry-standard 256-bit SSL/TLS protocols. This ensures that your login credentials, payment details, and personal information cannot be intercepted in transit.
• Encrypted data storage: Sensitive data at rest — including identity verification documents, payment method details, and account credentials — is stored in encrypted form. Encryption keys are managed separately from encrypted data.
• Access controls: Access to personal data within bb45's internal systems is restricted on a strict need-to-know basis. Staff members are granted the minimum level of data access required to perform their role. All internal data access is logged and audited regularly.
• Two-factor authentication (2FA): bb45 strongly recommends that all players enable 2FA on their accounts. Internal staff accounts that access player data are required to use 2FA without exception.
• Regular security reviews: bb45 conducts periodic internal security assessments to identify and remediate vulnerabilities in the platform infrastructure and data handling processes.
• Incident response procedures: bb45 maintains documented incident response procedures. In the event of a data security incident that poses a risk to your rights, bb45 will notify affected users within a reasonable timeframe and take immediate remediation steps.

While bb45 takes all reasonable precautions to protect your personal data, no online platform can guarantee absolute security against all threats. You also play a role in keeping your account secure: use a strong, unique password, do not share your login credentials with anyone, and notify bb45 support immediately at [email protected] if you suspect any unauthorised access to your account.

Your Rights

As a bb45 account holder, you hold a set of rights in relation to your personal data. bb45 is committed to honouring these rights promptly and without unnecessary friction. To exercise any of the rights below, contact our support team at [email protected] with the subject line "Data Rights Request" and your registered account username. bb45 will respond to all data rights requests within 30 days of receipt.

• Right of access: You have the right to request a copy of all personal data bb45 holds about you. bb45 will provide this in a structured, readable format, typically within 14 days of a verified request.
• Right to rectification: If any personal data bb45 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor contact detail corrections (such as updating your email address or phone number) can be made directly in your account settings.
• Right to erasure: You have the right to request that bb45 delete your personal data. We will honour this request to the fullest extent possible, except where retention is required by law (for example, AML and financial record-keeping obligations). See the Data Retention section for details of legally required retention periods.
• Right to restriction of processing: You may request that bb45 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or where you have objected to processing and a determination is pending.
• Right to data portability: For data processed on the basis of your consent or for the performance of a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that it be transmitted to another data controller where technically feasible.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on legitimate interests, including profiling. You also have an unconditional right to object to the use of your data for direct marketing purposes at any time.
• Right to withdraw consent: Where bb45 processes your data based on consent, you may withdraw that consent at any time without penalty. Withdrawal does not affect any processing that occurred prior to withdrawal.

bb45 will not charge a fee for handling data rights requests in the ordinary course. However, if a request is manifestly unfounded, repetitive, or excessive, bb45 reserves the right to charge a reasonable administrative fee or to decline to respond, with written explanation.

Policy Updates & Contact

bb45 reviews this Privacy Policy on a regular basis to ensure it remains accurate, up to date, and reflective of current data processing practices and applicable legal requirements. When material changes are made to this Privacy Policy, bb45 will:

• Update the "Last Reviewed" date at the top of this page;
• Display a notification in your account dashboard the next time you log in, summarising the key changes;
• Send an email notification to your registered email address for changes that materially affect your rights or our obligations.

Your continued use of the bb45 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any material change to this Privacy Policy, you should cease using the bb45 platform and contact our support team to request account closure and data deletion.

The most current version of this Privacy Policy is always available at bb45.club/privacy-policy. Previous versions are not published publicly but may be made available upon reasonable request.

Data Controller: The data controller responsible for your personal data is bb45, operating the online gaming platform at bb45.club. For all privacy-related enquiries, including data rights requests, concerns about data processing, or questions about this Privacy Policy, contact us at:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via your account dashboard
• WhatsApp Support: Available 08:00–24:00 Bangladesh Standard Time (UTC+6)